Help Center

Arxentra is a cloud platform for deploying and managing services on managed infrastructure — provisioning, networking, and operations from a single control plane.

Learn more on Services and Pricing.

Use Log in or Sign up from the home page. After sign-in you land on the Dashboard where you can create and manage services.

If you use SSO, complete the flow from your identity provider and return to the app via the SSO callback route.

After logging in, open the Dashboard, choose New Service or use Quick Deploy flows from the product. Pick a service type and plan; provisioning runs in the background and status updates appear on the service detail page.

More detail: Help Center.

Plans differ by resources, SLAs, and support options. See the Pricing page for current tiers and compare features before upgrading.

Exact limits for your workspace are shown in Billing and on the service settings when logged in.

Billing is usage-based on supported plans with monthly invoicing where applicable. View invoices and payment methods under Billing in the app after sign-in.

For enterprise or wire transfers, contact sales via Contact.

Major cards and common payment options are supported where enabled for your region. Enterprise accounts may use wire transfer. See checkout and Billing settings for what is available to you.

Services are defined as workloads (e.g. ArxentraService-style resources) reconciled by the platform operator: deployments, networking, and storage are managed for you. You focus on app configuration; the control plane handles rollout and health checks.

See Cloud computing for positioning.

Configure DNS and TLS from your service settings in the dashboard once the service is running. Exact steps depend on your provider; point records as shown in the UI and allow time for DNS propagation.

Docs: Documentation.

SLA tiers depend on your plan (e.g. 99.9% and higher on higher tiers). See Pricing and legal terms for the commitments that apply to your subscription.

Status and incidents: Status.

For self-service help, use this FAQ assistant or the Help Center. For sales and general inquiries, use Contact or email [email protected].

This tool returns curated FAQ content only; it is not a live agent. For production incidents or account-specific issues, use the support channels included with your plan.

Yes. Open the Status page for current platform health and incident history.

Workloads are isolated per tenant/project boundaries enforced by the platform. Review Privacy and Security solutions for how we handle data and compliance at a high level.

Do not paste secrets or passwords into this chat.

After sign-in: Dashboard — overview and shortcuts. Services — list and detail for each workload. Billing — invoices and payment methods. Settings / Profile — account preferences.

Use the main navigation sidebar (or top nav on small screens) to switch between sections.

Open a running service from Services, then use Terminal (or equivalent) to get a browser-based session. You must be signed in and have access to that service.

Paste only what you are comfortable storing in support logs — avoid sharing secrets in chat or unsecured channels.

Invite and role management are available from your workspace or organization settings in the app (exact labels depend on your tenant configuration). Use Settings and member management screens after sign-in.

If you do not see invites, your plan or role may restrict administration — contact your org admin.