Contact

Get in Touch

Questions about deployments, GPU compute, cloud infrastructure or game servers? We're here to help.

Email Us

Send us an email and we'll respond within 24 hours

[email protected]

Support Portal

Access our comprehensive help center

Get instant answers

Status Page

Check incidents, maintenance, and service availability

View system status

Write to us

Send us a Message

Fill out the form below and we'll get back to you as soon as possible. Include enough detail for us to route the message correctly.

  • Response time: Within 24 hours
  • Dedicated support team
  • Personalized assistance

Where we are

Our Location

We're based in Israel and work with customers worldwide.

Israel

Arxentra Ltd. Israel

IST (UTC+2)

FAQ

Frequently Asked Questions

Quick answers to common questions about contacting Arxentra.

What is Arxentra's typical response time for inquiries?

General inquiries receive a response within 24 hours on business days. We are a small team, so response times may be slower on weekends or holidays.

What support channels are available?

You can reach us by email, through the contact form on this page, or via the FAQ assistant for quick self-serve answers. Product help and setup guidance are also available in the help center.

How do I contact the sales team for enterprise pricing?

Select 'Sales' as the inquiry type in the contact form below, or email [email protected]. If your workload needs custom limits or a dedicated setup, include that in the message so we can route it correctly.

Does Arxentra offer partnership or integration programs?

Yes. We work with implementation partners, consultants, and infrastructure teams that want to build on or recommend Arxentra. Use the partnership option in the form and tell us what you have in mind.

What uptime does Arxentra target?

We target 99.9% uptime. We publish status updates openly and keep pricing simple, but this page should not be read as a formal SLA commitment.